1. General Provisions

This website is owned and operated by a licensed veterinary clinic acting in accordance with the laws of the State of Israel.

By using this website, you confirm that you have read this Privacy Policy and agree to its terms.

2. What Data We Collect

We may collect only the personal data that a user voluntarily provides through the relevant forms on the website.

2.1. Contact Form

In the contact form on this website, we do not collect email addresses. For the purpose of contacting the user, we may request:

• phone number;
• name or other identifying information, if the user provides it voluntarily;
• information contained in the user’s message.

2.2. Newsletter Subscription Form

A separate form is used for newsletter subscription. Through this form, we may collect:

• email address;
• subscription-related data, including consent to receive the newsletter.

2.3. Technical Data

When using the website, certain technical data may be collected automatically, such as:

• IP address;
• browser and device type;
• date and time of visit;
• technical information about interaction with the website.

Such data is used to ensure the stable operation of the website, security, and basic analytics.

3. How We Use Data

Collected data may be used for the following purposes:

• to contact the user in response to their request;
• to process inquiries, requests, and messages;
• to send informational and marketing email newsletters to users who have separately subscribed;
• to improve website performance and user experience;
• to ensure website security and prevent abuse.

4. Newsletter Subscription

Newsletter subscription is voluntary and is carried out only through a separate subscription form.

We use the email address provided by the user during subscription solely for sending:

• clinic news;
• updates;
• informational messages;
• marketing and promotional materials related to the clinic’s activities.

We do not use data from the contact form to automatically subscribe users to the newsletter.

A user may unsubscribe from the newsletter at any time by using the unsubscribe link included in the email or by contacting the clinic through any other available method.

5. Sharing Data with Third Parties

We do not sell or transfer users’ personal data to third parties, except where necessary:

• for the technical operation of the website;
• for hosting, protection, maintenance, or support of the website;
• for sending email newsletters through relevant service providers;
• where such disclosure is required by law or by request of authorized authorities.

Third parties engaged for the technical processing of data are required to use such data only to the extent necessary to provide the relevant services.

6. Data Retention and Protection

We take reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the Internet or method of electronic storage can guarantee absolute security.

7. Cookies and Technical Tools

The website may use cookies and similar technical tools for the following purposes:

• proper operation of the website;
• saving user preferences;
• analyzing traffic and performance;
• improving usability.

Users may restrict the use of cookies through their browser settings, although this may affect the proper functioning of certain website features.

8. User Rights

Subject to applicable law, users may have the right to:

• request information about their personal data;
• request correction of inaccurate data;
• request deletion of data where its retention is no longer necessary;
• withdraw consent to receive newsletters.

To exercise such rights, the user may contact the clinic using the contact details provided on the website.

9. Links to Third-Party Resources

The website may contain links to third-party websites and services. We are not responsible for the content, security, or privacy practices of such external resources.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page together with the date of the latest update.

11. Contact Information

If you have any questions regarding this Privacy Policy or the processing of data, please contact us using the contact details provided on the website.